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Written by Yieldify | November 23, 2016

Reducing the Customer Expectation vs Reality Gap


Out of all the traps marketers fall into, there’s one which ensnares more than most.


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Topics: customer experience, customer service, Customer Expectation

Written by Rebecca Moorcroft | November 21, 2016

Google's ‘Intrusive’ Interstitial Penalty: The Facts


Google recently announced changes to its mobile search algorithm that will be effective from the 10th January 2017.


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Topics: Google, exit-intent, overlays, Interstitials

Written by Yieldify | November 16, 2016

5 Ways To Win Customer Referrals


Let’s get straight to the point. There’s a ton of advice out there focusing on your consumers and highlighting how everything you do needs to pander to their desires.


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Topics: customer experience, customer retention, customer loyalty, customer referrals

Written by Yieldify | November 4, 2016

How To Perfect The Post Purchase Experience


Can you really increase revenue by optimising the post purchase experience? We have, and we’ll show you how.


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Topics: customer interaction, customer feedback, post purchase experience, post purchase email

Written by Yieldify | November 3, 2016

3 Ways to Use Social Media to Improve Customer Experience


Our experts list the best ways to increase customer loyalty by optimising your social media experience


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Topics: improve customer experience, social media engagement, improve customer loyality